Unleashing Creativity as a UX Writer at CleverTap - Join the Journey

Join CleverTap as a UX Writer. Job opening 2024 for UX Writer in Mumbai. Know the skill sets, roles and responsibilities, read the JD in detail and apply.

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2/15/20242 min read

Job Title: UX Writer
Company: CleverTap
Location: Mumbai
Employment Type: Full-Time
Work Arrangement: On-Site

About the Role: As a UX writer at CleverTap, you will be a crucial member of the team, collaborating with designers, product managers, and engineers to craft engaging and user-friendly experiences within the CleverTap dashboard. Your responsibilities will extend beyond writing; you will contribute to shaping the entire user journey, ensuring a seamless and enjoyable navigation process.

Key Responsibilities:

  • Understand the functionality of the CleverTap dashboard to create accurate and helpful copy.

  • Craft clear, concise, and consistent language aligned with the brand to facilitate user navigation.

  • Write for various UI and UX components, including error messages, tooltips, descriptions, and system-generated updates.

  • Engage in UX writing tasks such as copy audits and competitive research.

  • Review and provide feedback on UX copies created by the team.

Requirements: Must Have:

  • 2 to 6 years of experience in UX writing.

  • Excellent verbal and written communication skills.

  • Work samples demonstrating experience in creating user-centered design solutions.

  • BA/BS degree or higher in Computer Science, Communications, Design, or a related field.

  • Proficiency in G-Suite products and screen capture software.

  • Ability to collaborate effectively across different time zones.

  • Strong people and time management skills, capable of handling multiple projects simultaneously.

Good to Have:

  • Familiarity with prototyping in Figma.

  • Additional certifications specific to UX Writing.

Key Competencies:

  • Functional: Product Technology domain understanding, Attention to detail, Result-oriented.

  • Behavioral: Creative, Managing effective stakeholder communication, Conflict resolution, Team Player.

Reporting To: Director - Product Docs

Why Join Us:

  • Be part of a global growth-stage startup.

  • Work in a fast-paced, dynamic environment where your contributions make a significant impact.

  • Passion for technology and its impact on the high-growth mobile technology space.

  • Innovate at scale with ample learning opportunities.

About CleverTap: CleverTap is the all-in-one engagement platform empowering brands to unlock limitless customer lifetime value through personalized experiences. The platform offers analytics covering every aspect of the customer lifecycle, facilitating real-time measurement and optimization. CleverTap is trusted by 2000 customers, including major brands globally, and is backed by leading investors.

The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, providing both speed and economies of scale.

CleverTap is headquartered in Mountain View, California, with a global presence in major cities worldwide, including Mumbai, Bangalore, Delhi, and Jakarta. The company is backed by prominent investors like Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One.

How to apply for CleverTap UX Writer Job Opening 2024

If you think you'd be a good fit for this role, please Apply here